5113-Tour and Other Guides

Tasks include:

• escorting and guiding tourists on cruises and sightseeing tours
• escorting visitors through places of interest such as museums, exhibitions, theme parks, factories and other industrial establishments
• describing and providing information on points of interest and exhibits and responding to questions
• conducting educational activities for school children
• monitoring visitors' activities to ensure compliance with establishment or tour regulations and safety practices
• greeting and registering visitors and tour participants, and issuing any required identification badges or safety devices
• distributing brochures, showing audio-visual presentations, and explaining procedures and operations at tour sites
• providing for physical safety of groups, and performing activities such as providing first aid and directing emergency evacuations
• resolving any problems with tour itineraries, service or accommodation