5111-Travel Attendants and Stewards

Tasks include:

• greeting passengers entering aircraft or ships, checking tickets or boarding passes, and directing them to their seats or berths
• announcing, explaining and demonstrating safety and emergency procedures, such as the use of oxygen masks, seat belts and life jackets
• assembling and serving pre-prepared meals and beverages
• selling duty-free and other goods
• taking care of general needs and comfort of passengers, answering inquiries, and keeping cabins clean and tidy
• directing and assisting passengers and following prescribed procedures in the event of an emergency, such as evacuating a plane following an emergency landing
• verifying that first aid kits and other emergency equipment are in working order
• administering first aid to passengers in distress
• attending pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers
• preparing passengers and aircraft for take-off and landing
• determining special assistance needs of passengers such as small children, the elderly or disabled persons