4223-Telephone Switchboard Operators

Job Title: 

Telephone Switchboard Operators

Job Description: 

Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.

Tasks: 

Dealing with telephone inquiries and recording messages

Linked Education ( CESM Codes ) : 

401 - Business Administration, Management and Operations

Specific Occupations: 

422301 - Switchboard Operator
Description : Operates telecommunication switchboards and consoles to assist callers establish telephone connections, receive caller inquiries and fault reports.
Green Occupation : No
Green Skill : NoTrade : No
Specializations : PABX Operator, Phone Centre Operator, Shift Telephonist, Telecom Operator, Telephone Operator / Attendant

International Careers(ISCO): 
Similar O*NET Careers (USA) : 
Source Of Info: 

Source : Organising Framework for Occupations (OFO) 2013, Department of Higher Education and Training, Republic of South Africa