1330-Information and communications technology service managers

Tasks include

• consulting with users, management, vendors, and technicians to assess computing needs and system requirements and specifying technology to meet those needs
• formulating and directing information and communication technology (ICT) strategies, policies and plans
• directing the selection and installation of ICT resources and the provision of user training
• directing ICT operations, analyzing workflow, establishing priorities, developing standards and setting deadlines
• overseeing the security of ICT systems
• assigning, reviewing, managing and leading the work of systems analysts, programmers, and other computer-related workers
• evaluating the organization's technology use and needs and recommending improvements, such as hardware and software upgrades
• establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources
• establishing and directing operational and administrative procedures
• overseeing the selection, training and performance of staff
• representing the enterprise or organization at ICT related conventions, seminars and conferences.