Keyword

Service Engineer TV, TV Field Engineer, Field Engineer TV, Television Engineer

Minimum Preferably 8th standard pass

Certified training for Field Engineer TV (programme aligned to ELE/Q3108 released by Electronics Sector Skills Council of India)

Minimum 2 years as field technician for 8th/9th standard pass

The tasks a Field Engineer TV is expected to perform include:

Interacting with customers to install TV

Diagnosing the problem

Assessing possible causes of malfunction

Rectifying minor problems

Replacing faulty modules

Recommending factory repairs for bigger faults

Knowledge of the company?s products and analyzing recurring problems reported

Proficient in communicating with customers

Adept in validating basic electrical and mechanical modules of various appliances

Knowledge of different electronics involved in the type of appliance

Skilled in models of different appliances and their common and distinguishing features

Well-versed with etiquette to be followed at customer?s premises

Well-versed with the precautions to be taken while handling field calls and dealing with customers

Knowledge of functionality of different features of appliances

Not applicable

Willing to work in the field Punctuality Amenable behaviour Calm and patient composure

Good interpersonal relationship building Trustworthiness Integrity

Ability to think critically

It is not a desk job

Work from home option is not available

Part-time work and contractual jobs are available in some cities

Need to handle a team of field technicians

Travelling is a part of the job

Working hours

Working hours are 8/9 hours every day for 5/6 days. This may vary from company to company

Being self-employed is also an option. In this case, the working hours and days will be flexible

Shift system may not be available

Is the job suitable for a candidate with special needs?Maybe

This job is considered mildly hazardous or dangerous Health risks include exposure to extreme temperatures, gases, chemicals, fumes, odours, hardware parts, sharp tool, etc.Occupational hazards include electric shocks, cuts, abrasions, wounds and minor burns, etc.

For freshers INR 8,000 to INR 10,000 per month For candidates with 1/2 yearsexperience - INR 10,000 to INR 12,500 per month (These figures are indicative and subject to change)

Current and Future Trends of Consumer Electronics in India

According to the Human Resource and Skill Requirements in the Electronics and Hardware Sector (2022) report by the National Skill Development Corporation,

the production in the Consumer Electronics segment is expected to grow from 399 billion in 2012 to 1,474 billion in 2022. This would translate to the overall employment in Consumer Electronics function of 2,98,000 in 2012 to 6,86,000 by 2022. The report also highlights the requirement of service support and foresees the human resource requirement in the support staff function would be of 67,000 by 2022. This will have an increase demand for all the professionals who are classified under the Support staff function of Consumer Electronics.

Self-employed

Electronic hardware companies across India

Electronic stores across India

Multinational companies

Town and cities across India

RSETI across India

ITIs across India

Funfirst Global Skillers Pvt. Ltd., A-303, Kailas Industrial Complex, Park Site, Vikhroli West, Mumbai 79, 022-25181012, http://www.globalskillers.com

Providers Skill Academy Pvt Ltd, Ganesh Building, 2nd Floor, Old no 30, New no 63, Venkatanarayana Road, T.Nagar, Chennai - 600 017, Tel: 044-24356035, http://www.providers.net.in/