United States
Automation Impact
High
Salary Level
Below AverageTitle | Job Zone Two: Some Preparation Needed |
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Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
Education | These occupations usually require a high school diploma. |
Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
Examples | These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers. |
SVP Range | (4.0 to 6.0) |
- Majority (85.19) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (11.11) percent of respondents had :Some College Courses
- Some (3.7) percent of respondents had :Less than a High School Diploma
Interest Code : REC
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Selective Attention-The ability to concentrate on a task over a period of time without being distracted.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning-The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Integrity-Job requires being honest and ethical.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Top 3 Values
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Recognition-Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
- Speaking-Talking to others to convey information effectively.
- Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Coordination-Adjusting actions in relation to others' actions.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Law and Government-Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Education and Training-Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Inspect carry-on items, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation.
- Search carry-on or checked baggage by hand when it is suspected to contain prohibited items such as weapons.
- View images of checked bags and cargo, using remote screening equipment, and alert baggage screeners or handlers to any possible problems.
- Check passengers' tickets to ensure that they are valid, and to determine whether passengers have designations that require special handling, such as providing photo identification.
- Test baggage for any explosive materials, using equipment such as explosive detection machines or chemical swab systems.
- Perform pat-down or hand-held wand searches of passengers who have triggered machine alarms, who are unable to pass through metal detectors, or who have been randomly identified for such searches.
- Notify supervisors or other appropriate personnel when security breaches occur.
- Send checked baggage through automated screening machines, and set bags aside for searching or rescreening as indicated by equipment.
- Decide whether baggage that triggers alarms should be searched or should be allowed to pass through.
- Locate suspicious bags pictured in printouts sent from remote monitoring areas, and set these bags aside for inspection.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Identifying Objects, Actions, and Events-Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Performing General Physical Activities-Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Handling and Moving Objects-Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets-Requires wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets
- Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
- Deal With Unpleasant or Angry People-Frequently the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements
- Work With Work Group or Team-Important to work with others in a group or team in this job
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Physical Proximity-Mostly this job require the worker to perform job tasks in close physical proximity to other people
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Sounds, Noise Levels Are Distracting or Uncomfortable-Mostly this job require working exposed to sounds and noise levels that are distracting or uncomfortable
- Data base user interface and query software e.g. Data entry software
- Electronic mail software e.g. Email software
- Spreadsheet software e.g. Microsoft Excel
- Word processing software e.g. Microsoft Word
- Computer based training software e.g. Rapiscan Threat Image Projection
- Internet browser software e.g. Web browser software
- X ray radiography examination equipment e.g.Backscatter imaging units
- Ultraviolet UV lamps e.g.Black lights
- Magnetic particle examination equipment e.g.Body imaging scanners
- X ray radiography examination equipment e.g.CastScope machines
- Chemical test strips or papers e.g.Chemical detection testing kits
- Desktop computers
- Weapon or explosives detectors and supplies e.g.Explosive detection systems
- Weapon or explosives detectors and supplies e.g.Explosive trace portals
- Metal detectors e.g.Handheld metal detectors
- Notebook computers e.g.Laptop computers