431411-Hotel Service Manager

ANZSCO code: 
431411
Alternate Titles: 

Hotel Service Supervisor

Job Title: 

Hotel Service Manager

Job Description: 

Supervises and coordinates the activities of hotel service workers.

Specializations: 

Front Office Manager (Hotel) ,Head Housekeeper ,Head Porter (Hotel) ,Hotel Concierge ,Hotel Office Manager

Tasks: 
  • determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
  • conferring with managers to coordinate activities with other organisational units
  • maintaining attendance records and rosters
  • explaining and enforcing safety regulations
  • overseeing the work of the unit and suggesting improvements and changes
  • conferring with workers to resolve grievances
  • may perform front office and hotel reception duties
Job Group: 

3

Skills: 

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia

AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand

NZ Register Level 4 qualification (ANZSCO Skill Level 3)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

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International Careers(ISCO): 
Source Of Info: 

Reference Australian Bureau of Statistics
1220.0 - ANZSCO -- Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.631